Service Desk Engineer

Roles and Responsibilities

• Provide technical support to customers through various channels such as email, chat, and desktop support.
  
• Troubleshoot and resolve customer issues related to software applications, hardware devices, and network connectivity.
  
• Manage ticketing system to track and prioritize customer requests.
  
• Collaborate with other teams to escalate complex issues that require further assistance.
  
• Maintain accurate records of customer interactions and resolutions.
  

Preferred Candidates

• 2025, 2026 passed out
• No active Backlogs

Walk in

Eminence HR Solutions

Mount View Building,

No. 64, Ground Floor, Little Mount, Guindy

Chennai

Contact

Dhenika : [phone removed]