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Service desk Engineer Job Opening in Bangalore
********** · Bengaluru · onsite · Posted 72d ago
Not disclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are looking for a Service Desk Engineer to join our team in Bangalore. The ideal candidate will provide technical support to our users, helping to resolve issues efficiently and effectively.
Responsibilities
- Provide first-level technical support to end-users via phone, email, or chat.
- Troubleshoot hardware and software issues and escalate unresolved problems to higher-level support.
- Document all interactions and resolutions in the service desk ticketing system.
- Maintain an inventory of IT assets and ensure they are properly configured and maintained.
- Assist in onboarding new employees by setting up accounts and providing necessary hardware.
Skills and Qualifications
- Basic understanding of computer hardware, software, and operating systems.
- Familiarity with Windows and Mac OS environments.
- Knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.
Job Title: Service Desk Engineer
Qualification : Any degree / B.Tech
Year of passing : 2021-2026
Experience: Freshers & experience
Salary: 3lpa to 4lpa
Location: Bangalore,chennai and hyderabad
Requirement: Good communication & skills required
Interested Candidate Kindly Call Or What's App Srija HR - [phone removed]
Sourced from foundit
Skills
Troubleshootingticketing systemsComputer NetworksBasic scriptingTime ManagmentWindows OSRemote SupportHardware Support