Service Desk Engineer - Freshers Only

Greetings from Trigent Software.

Candidates with excellent communication are highly preferred

Role: Service Desk Management( Technical Support)

Mode of Work: Work from Office

Experience : Freshers Only

Location: Bengaluru

Working Days: 5 days

Shift: US Rotational( Night Shift)

Qualification: Any Graduate/ Preferably Technical Graduates

Salary : 3 LPA( 20,500)

Cab: Pick and Drop will be provided

Notice : Immediate

Roles & Responsibilities:

- Expected to build knowledge and support the team.

- Participate in Problem Solving discussions.

- Assist in troubleshooting and resolving client issues effectively.

- Document client interactions and solutions for future reference.

- Collaborate with team members to enhance service delivery.

- Provide feedback on system performance and suggest improvements.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Service Desk Management.

- Experience with Service Desk Voice Support.

- Strong communication and interpersonal skills.

- Ability to analyze and resolve technical issues.

- Familiarity with ticketing systems and client management tools.

Additional Information:

- The candidate should have minimum 0-2 years of experience in Service Desk Management.

- This position is based at our Bengaluru office.

- A 15 years full time education is required."

Interested candidates can shared the CV to [email removed] or call/ whatsapp HR Sujath Ali - [phone removed].