BENGALURU · FULLTIME
Service Desk Analyst
Tata Consultancy Services
Bengaluru · onsite · Posted 11d ago
Your match
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Role & responsibilities
Desired Competencies (Technical/Behavioural Competency)
Must-Have**
(Ideally should not be more than 2-4)
- Infrastructure technical support experience
- Willingness to work in night shifts and weekends
- Good functional knowledge of desktop/hardware/messaging/networks
- Excellent communication skills
- Must have International voice process experience
Good-to-Have
CompTIA A+, N+, ITIL Foundation certification
Preferred candidate profile
SN
Responsibility of / Expectations from the Role
1 Voice Process
2 Customer Support
3 Technical Support
4 Communicating with users
5 User query/issue handling
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Section · Company
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
Industries
Employee ratings
114,115 reviews
Culture
3.2
Career growth
2.3
Work-life
3.5
Employees rate it well for
Find them on