Service Desk Analyst
Tata Consultancy Services · Kolkata · onsite · Posted 49d ago
Not disclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
TCS is Hiring for Service desk analyst
Experience Range: - 2 To 4yrs
Job Locations : Kolkata
Note-Virtual interview on 2nd Sep 2026
Job Description -
- 1 - 5 years of Service Desk / IT Support experience.
- Experience with ServiceNow ITSM tool.
- Knowledge of Windows OS, and Microsoft 365 applications.
- Experience in Active Directory and account management.
- Understanding of ITIL processes; ITIL certification preferred.
- Strong communication, customer service, and problem-solving skills.
Minimum Qualification: 15 years of full-time education
Sourced from foundit
Skills
ServiceNow ITSM toolitil processesActive DirectoryMicrosoft 365 applicationsWindows OSaccount management
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
About
An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
Industries
IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO
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Work-life
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