Service Delivery Ops Specialist

Skill required: Employee Services - Employee Data Process Design
Designation: Service Delivery Ops Specialist
Qualifications:Any Graduation/Advance Diploma In Mechanical / Manufacturing Engineering
Years of Experience:7 to 11 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers.
What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for HR AnalyticsHR Delivery StrategyHR Process DesignMicrosoft ExcelAdaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to work well in a teamClient Communication
Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problemsMay create new solutions, leveraging and, where needed, adapting existing methods and proceduresThe person would require understanding of the strategic direction set by senior management as it relates to team goalsPrimary upward interaction is with direct supervisorMay interact with peers and/or management levels at a client and/or within AccentureGuidance would be provided when determining methods and procedures on new assignmentsDecisions made by you will often impact the team in which they resideIndividual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shifts


Qualification
Any Graduation,Advance Diploma In Mechanical / Manufacturing Engineering