HYDERABAD · FULLTIME
Service Delivery Manager
Vigility Technologies
Hyderabad · onsite · Posted 2d ago
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Section · 01
About this role
- Outstanding communication skills written, verbal, and presentation abilities. This is the most important aspect.
- Must Take Accountability Ownership of the Project/Accounts/Programs assigned
- A comprehensive understanding of major Oracle EBS/Cloud application streams such as SCM, Finance, and Manufacturing, coupled with industry knowledge at a high level. Must have the ability to articulate technical/functional concepts in business terms and present to senior management/client/other stakeholders
- Must have 10+ years experience in Oracle Cloud and Oracle EBS, with a predominant focus on recent experience in Oracle Fusion (Cloud) applications.
- Must have experience as Service Delivery Manager for 2 or more projects (Support / Implementation / Rollout / Upgrade)
- Must have experience in Planning and Execution/Control of the project including Timelines, Resources (Employees, Client, Vendors, Other 3rd Parties - Scheduling and Alignment), Budget Cost
- Must have the experience to estimate the effort and challenge the technical/functional teams on the estimations done by them
- Must have the ability to ensure quality of the delivery
- Ability to deliver as an individual contributor with the creation of presentations, project plans, detailed issue, and risk tracking, maintaining program health information, and other detailed program and project management related deliverables
- Serve as the point of contact in support of ongoing project for client and internal
- Conduct Periodic Reviews and Meetings, Prepare Status Reports and share with Stakeholders
- Conduct Working Sessions with team sharing screens and helping the team resolve the issues technically/functionally
- Proficient in managing and effectively handling multiple projects simultaneously, ensuring successful outcomes across all endeavors.
- Leverage your expertise in cloud applications, cloud architecture, and comprehensive global support knowledge to facilitate discussions and guide decision-making processes related to program direction.
- Experience in designing and leading Change Management efforts in large business transformation projects highly beneficial
- Proactively initiate and guide open dialogues with teams, clients, and stakeholders, fostering an environment of trust and collaboration.
- Experience in OIC, BI, OTBI, SQL, PLSQL, workflows, Forms, OAF is advantage.
- Communicate/Escalate Employee performance concerns and/or status updates to leadership
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Section · Company
About Vigility Technologies
Vigility Technologies
₹9.1L PA avg
Avg at Vigility Technologies
About
Vigilant is the Preferred & Trusted Oracle & Microsoft Technology Partner in North America, delivering comprehensive solutions across application, automation, infrastructure, data & analytics, security & networking, and application modernizations. Founded in 1999, Vigilant is a global company with deep experience in both traditional and disruptive technologies. We are headquartered in Troy, Michigan, and have offices in Toronto, Canada, and Hyderabad, India. As a trusted Oracle Platinum Partner, our team supports virtually all Oracle products and modules. Vigilant also partners with Microsoft, Amazon Web Services and Blue Prism on business applications, cloud services, analytics, robotic process automation and artificial intelligence technologies. Our team is also highly skilled at developing custom solutions for unique challenges. Whats more, our significant staffing practice provides the worlds largest companies with talented IT professionals. ( Website : https://vigilant-inc.com/ )
Employee ratings
3 reviews
Culture
3.7
Career growth
3.7
Work-life
3.3
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