Service Delivery Manager
Tata Consultancy Services · Delhi · onsite · Posted 42d ago
Undisclosed12–17 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
- 815 years of IT Service Management experience.
- 4+ years working on the ServiceNow platform.
- Experience in enterprise support environments and managed services.
- Prior experience as Service Delivery Manager, ITSM Lead, or Service Transition Manager preferred. ITIL 4 Foundation or ITIL Intermediate/Managing Professional
- ServiceNow Certified System Administrator
- ServiceNow Certified Implementation Specialist
- PMP, Prince2, or Agile certifications are advantageous
Good-to-Have
- Exposure to SAP S/4HANA migrations or upgrades.
- Knowledge of SAP Solution Manager, ChaRM, and monitoring tools.
- ITIL / PMP / Prince2 / Agile certifications.
- Experience in global delivery and multivendor environments.
Sourced from naukri
Skills
ServicenowitsmITILservice deliveryPMPDelivery Management
About TCS
Tata Consultancy Services
IT Services & Consulting
608.0k+
employees
1968
58 years old
Mumbai, Maharashtra
India
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An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.
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