Service Delivery Manager - SOC SIEM

Role & responsibilities

• Strong knowledge of SOC processes, SIEM platforms (e.g., Splunk, QRadar), and SOAR tools.
• Proven experience in presales and order management within cybersecurity solutions.
• Excellent communication and client-facing skills.
• Ability to work cross-functionally with technical and business teams.
• Certifications such as CISSP, CISM, or equivalent are preferred.
• Education: B.E./B.Tech (Tier 1/2) or Masters degree in Information Security, Computer Science, or a related field.

Preferred candidate profile

• Lead and manage SOC operations, ensuring timely detection and response to security incidents.
• Design, implement, and optimize SIEM and SOAR solutions for enterprise environments.
• Collaborate with sales teams for presales engagements, including solution presentations, RFP responses, and technical demonstrations.
• Support order processing and ensure smooth delivery of cybersecurity solutions.
• Develop and maintain security policies, procedures, and compliance standards.
• Stay updated on emerging threats, technologies, and industry best practices.