AHMEDABAD · FULLTIME
Service Delivery Management Professional
Blue Star
Ahmedabad · onsite · Posted 12d ago
Sourced from
Undisclosed1–3 yrsfulltimeAhmedabad
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Job Description
1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT
2 Daily review of pending complaints
3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint
4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target
5 Arranging to send defective material back
6 Raising warranty claims wherever applicable
7. Submission of offers for NON AMC i.e Spares RS as per company guidelines and policies and booking and billing the orders
2 Daily review of pending complaints
3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint
4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target
5 Arranging to send defective material back
6 Raising warranty claims wherever applicable
7. Submission of offers for NON AMC i.e Spares RS as per company guidelines and policies and booking and billing the orders
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
PMSservice deliveryRenderingsdhComplaint managementWarranty Claims
Section · Company
About Blue Star
Blue Star
Consumer Electronics & Appliances
3.6k+
employees
1943
83 years old
Mumbai, Maharashtra
India
About
Blue Star Limited is India’s leading air conditioning and commercial refrigeration company with over eight decades of experience in providing expert cooling solutions.
Industries
Consumer Electronics & AppliancesConsumer goodsManufacturingElectronics
Employee ratings
2,641 reviews
4.1/ 5
Culture
3.9
Career growth
3.4
Work-life
3.8
Employees rate it well for
Work Culture249Work Life Balance210Salary200Senior Management165Work Environment154
Find them on