Service Delivery Analyst

Hi all,

We are hiring for the role Service Delivery Analyst,

Experience: 4-6 Years

Location: Bangalore

Notice Period: Immediate - 15 days

Skills:

Mandatory Skills:

Service Delivery Management, IT Service Delivery Management, problem management, change management

Skills Required: -

- Strong Communication skills (verbal/written) are key for this role.

- Experience in creating and maintaining process documentation

- Strong service management knowledge based on ITIL processes

- Good working experience Microsoft Application like Word, Excel and reporting applications.

- Strong stakeholder management skills.

- Solid exposure to Remedy /Service Now ticketing systems

- Extensive experience in Change Management and reporting

- ITIL Certification will be an added advantage.

If you are interested drop your resume at [email removed]