Service Coordinator
IPS Vantage Tech Services Private Limited · Bengaluru · onsite · Posted 45d ago
Not disclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are seeking a skilled Service Coordinator to join our team in Banglore. The ideal candidate will have 3-6 years of experience in service coordination, with a strong focus on delivering exceptional customer service and ensuring operational efficiency.
Responsibilities
- Coordinate and oversee service operations to ensure timely and efficient service delivery.
- Manage customer inquiries and resolve issues related to services offered.
- Collaborate with various teams to ensure seamless service execution and customer satisfaction.
- Maintain and update service documentation and databases.
- Analyze service performance metrics and prepare reports for management.
Skills and Qualifications
- Related field.
- 3-6 years of experience in service coordination or a similar role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and service management software.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
Sourced from foundit
Skills
Customer Servicecrm softwareTechnical SupportProcess ImprovementService CoordinatorDocumentation SkillsScheduling coordinationProject ManagementQuality AssuranceVendor Managementdata analysis