Service Coordinator
astral pipe · Ahmedabad · onsite · Posted 51d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Monitoring of daily complaints logged in the system.
- Assigning of the complaint and get the update and report form the technicians
- Resolving of complaints in the system
- Track the escalated complaints and report to reporting manager
- Maintain TAT - ensure timely resolution of complaints
- Complaint analysis report, MIS
- Keep record of technician reports, expenses, revenue collection etc
- Coordinate with Branch and QC for samples and reports
- Coordinate with Branch and QC for samples and reports
- Arrange the field requirement like, report books, tools etc for technicians
Sourced from naukri
Skills
Customer SupportService CoordinationService Operations
About Astral Pipe
astral pipe
Building Material
4.6k+
employees
1996
30 years old
Ahmedabad, Gujarat
India
₹5.5L PA avg
Avg at Astral Pipe
About
Astral Pipes are the best CPVC pipes and fitting manufacturers company in India with a wide range of pipes here, such as PVC Pipes, CPVC Pipes etc.
Industries
Building MaterialIndustrial MachineryEngineering & ConstructionIT Services & Consulting
Employee ratings
10 reviews
4.0/ 5
Culture
3.6
Career growth
2.8
Work-life
4.1
Employees rate it well for
Overall Company40Job Security39
Find them on