Service Chat Executive
TP · Mohali · onsite · Posted 57d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues through chat support.
- Provide timely and professional responses to customer queries and concerns.
- Utilize strong problem-solving skills to address complex customer issues.
- Collaborate with internal teams to enhance overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
- Excellent communication and interpersonal skills are required.
- Ability to work in a fast-paced environment and meet productivity targets.
- Strong analytical and problem-solving skills are essential.
- Proficiency in using computer applications and software is necessary.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills are vital.
- A minimum of 10th pass education is required.
Sourced from naukri
Skills
Customer Experience ManagementExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingSoft ServicesFacility ManagementChatservAdministrationclient relationshipTyping SpeedRecruitment