JALANDHAR · FULLTIME
Service Center Manager
Vigour Mobile India Pvt. Ltd (Vivo)
Jalandhar · onsite · Posted 4d ago
Sourced from
₹3.5L - ₹3.8L PA2–6 yrsfulltimeJalandhar
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Strong knowledge of mobile service operations, including CRM, spare parts management, repair workflow, and warranty policies.
Leadership & team management skills – ability to lead FDOs, engineers and floor incharge effectively
Operational excellence – maintaining TAT revenue and audit compliance
Leadership & team management skills – ability to lead FDOs, engineers and floor incharge effectively
Required Candidate profile
Customer relationship management – skilled in handling escalations ensuring customer satisfaction and improving service quality.Operational excellence – maintaining TAT revenue and audit compliance
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Service ManagementCustomer SupportService CoordinationCustomer Satisfaction IndexInventory ManagementService OperationsAfter Sales SupportEscalation Management