Service Center Manager

Roles and Responsibilities :

• Manage daily operations of the service centre, ensuring efficient use of resources and meeting customer expectations.
• Coordinate with technicians to resolve customer issues in a timely and professional manner.
• Develop and implement effective strategies for improving service quality, reducing costs, and increasing customer satisfaction.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Job Requirements :

• 3-8 years of experience in after sales service or related field.
• Strong knowledge of service coordination, operations management, and technical support principles.
• Excellent communication skills for effective interaction with customers and team members.