Service Advisor
Trident Trucking · Bengaluru · onsite · Posted 28d ago
Undisclosed10–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Good communication customer handling
- Basic automotive knowledge
- Problem-solving attitude
- Time management
- Computer software skills
- Teamwork coordination
- Polite and professional
- Target-driven with upselling ability
Responsibilities:
- Act as the primary point of contact between customers and the service department
- Understand customer concerns and accurately document required repairs or service needs
- Prepare and submit detailed work orders to the workshop team
- Provide cost estimates and explain service processes to customers
- Coordinate with technicians to track job progress and ensure timely delivery
- Update customers on service status and manage expectations effectively
- Ensure customer satisfaction through professional communication and follow-up
- Maintain accurate records of service visits and transactions
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactionAutomotiveservice advisorCustomer Handlingtime management