Service Advisor

Role & responsibilities

1. Customer Handling

• Greet customers and understand their vehicle or service issues
• Listen carefully and ask the right questions to diagnose problems
• Explain services, repairs, and timelines in simple terms

2. Job Card / Work Order Management

• Create and maintain job cards (service records)
• Clearly mention customer complaints and required work
• Ensure all details are accurate before sending to technicians

Key Skills Required

• Communication skills
• Basic technical knowledge (especially automotive if in that field)
• Problem-solving ability
• Time management
• Customer handling skills

Interested candidates can call on this number: [phone removed]