Server Support Engineer

Greeting from Access Healthcare!!

We are hiring Server Support L2 role with 10+ years of Experience with the below Hands on experience.

*Looking for Immediate joiners max from 15 to 20 days*

*Diploma, BE and BTech graduates only will be hired*

*Only MALE candidates are eligible*

(Technical round will be in virtual and final level will be direct walk in)

Roles & Responsibilities:

• Install, configure, maintain, and troubleshoot server hardware, operating systems, and enterprise applications.
• Provision, configure, and maintain infrastructure in Azure and AWS environments.
• Administer Active Directory, Group Policies (GPO), ADFS, Azure AD, and identity management services.
• Manage infrastructure services such as DNS, DHCP, and directory services.
• Support and administer Office 365, email servers, and mail relay systems.
• Configure, manage, and troubleshoot backup solutions (Veeam Backup & Replication).
• Perform backup monitoring, restore testing, and ensure compliance with DR policies.
• Apply OS and application patches and ensure compliance across servers.
• Administer (VDI, MFA, and secure remote access).
• Ensure secure access and endpoint compliance for remote users.
• Ensure system security, access control, and compliance adherence.
• Coordinate with network/security teams for secure configurations.
• Maintain file shares, storage systems, and access permissions.
• Maintain accurate inventory of server hardware and software assets. Manage privileged access, authentication policies, and RBAC models.
• Coordinate with vendors for issue resolution and technical support.
• Ensure smooth functioning of UAT and Production environments.
• Provide technical support and knowledge transfer to users and IT teams.
• Collaborate with cross-functional teams on incident, problem, and change management.
• Automate tasks such as server provisioning, patch deployment, monitoring integration, and health checks.

Monitoring & Operational Support

• Monitor infrastructure using tools such as Datadog, Observability,Dynatrace, or Azure/AWS
• Investigate and resolve alerts, events, and performance issues.
• Support 24x7 operational environments and critical incident response.
• Conduct root cause analysis (RCA) for recurring infrastructure issues.

Technical Proficiency

• Active Directory, Group Policy, Azure AD / Entra ID, Hybrid Identity, Okta
• Virtualization: Microsoft Hyper-V, Accops or any (VDI / MFA / Gateway)
• Cloud: Microsoft Azure, Azure Virtual Machines, AWS
• Patch Management: WSUS, SCCM / MECM
• Automation: PowerShell scripting
• Monitoring Tools: SolarWinds, SCOM, Zabbix, Dynatrace, Azure

Certifications

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• ITIL Foundation

Shift Timings : Rotational and Night Shift

Interested can share the Cv's to Samyuktha HR -[phone removed]