BENGALURU · FULLTIME
Server/Compute Operations Engineer
Wabtec
Bengaluru · onsite · Posted 65d ago
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Undisclosed5–9 yrsfulltimeBengaluru
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Section · 01
About this role
It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Role Overview Designation: Server/Compute operation Engineer
Experience: 5 to 9 Years
Responsibilities - Manages and monitors all installed systems and infrastructure for Wabtec to be in line with company guidelines or SOPs.
- Ensures the highest level of systems and infrastructure availability.
- Log network incidents and service disruptions, capturing relevant information and details about the reported problems.
- Respond to alerts and alarms promptly, assessing the severity of issues and initiating appropriate troubleshooting procedures as per the defined SLA.
- Initial Troubleshooting: Conduct initial troubleshooting steps, such as basic checks and tests, to determine the nature of the reported issues
- Able to perform data backup, disaster recovery, and data migration patch upgrade activities
- Escalation: Escalate issues to Level 2 or Level 3 engineers when necessary, ensuring that more experienced team members handle complex problems
- Collaborates with other team (APAC/EMEA/AMER) to ensure high quality deliverables within organization guidelines, policies, and procedures.
- Maintain detailed records of incidents, actions taken, and solutions applied, ensuring transparency and knowledge retention.
- Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.
- Provide clear and concise updates to Users / internal stakeholders regarding incident status and resolution progress.
- Excellent troubleshooting skills
- Ability to work flexible hours/shifts
- Good written and verbal communication skills.
- Must have experience ticketing tools (preferably ServiceNow)
- Must have experience in monitoring tools (Preferably SolarWinds)
- Experience with virtualization (e.g., VMware, Virtual Box, Citrix)
- Good to have cloud environment experience (Azure/AWS)
- Good to have Experience with automation tools (Terraform, Ansible)
- Hands on Network experience on Router, Switches, Firewalls, APs, VPNs,
- Knowledge of Networking protocols TCP/IP, DNS, DHCP, etc.
- BE/B.Tech in computer science / Electronics communications / IT
- Good to have certifications: MCP/MCSA/Azure/Citrix/AWS/ITIL.v4
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Section · 02
Skills
AutomationAutomation ToolsCloud Environmentdata backupcitrixDNSfirewallsDisaster recoveryamazon web servicesMiningMCSADigital SolutionsLogisticsData MigrationcloudFreightCommunication SkillsManufacturingMicrosoft AzureAnsible
Section · Company
About Wabtec
Wabtec
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employees
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154 years old
Wilmerding, Pennsylvania
United States (USA)
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Wabtec is at the leading edge of driving innovative technologies and responsible operations across the world.
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3.9/ 5
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3.6
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