Job Description: Server Administrator

Location: Ahmedabad (Remote but will be on-site soon) 

Department: IT Infrastructure 

Reports To:  Branch Manager 

Employment Type: Full-Time

About the Role

We are looking for a detail-oriented and proactive Server Administrator to manage the health, security, and reliability of our Windows Server environment, IIS-hosted applications, SQL Server databases, and backup infrastructure. The ideal candidate will combine strong routine server administration skills with hands-on experience in monitoring, troubleshooting, and maintaining production systems, while also contributing to broader security and compliance initiatives such as SOC 2 readiness.

Key Responsibilities

Server Health Monitoring & Maintenance

• Monitor CPU, memory, and disk space utilization across servers; proactively identify and resolve resource bottlenecks
• Perform disk cleanup and removal of unnecessary files to maintain optimal storage availability
• Review Windows Event Logs to identify errors, warnings, and security-relevant events
• Monitor and troubleshoot Windows Services to ensure continuous availability of critical applications
• Track server availability and uptime; respond promptly to outages or degraded performance
• Perform server restarts/reboots as part of maintenance or incident resolution
• Apply Windows Updates and security patches on a regular, scheduled basis
• Manage SSL certificate renewal, installation, and configuration across servers and applications
• Administer and monitor IIS, including Application Pool management (recycling, configuration, troubleshooting)

Application & Server Log Review

• Monitor Scheduled Tasks and troubleshoot failures
• Monitor and troubleshoot Syncovery jobs
• Monitor backup jobs, including transfers between servers/locations, and verify backup integrity
• Manage backup retention and cleanup policies, including S3 backup management and deletion of expired backups per retention policy
• Monitor SQL Server services and review SQL Server error logs
• Monitor Match jobs and SQL Server backup jobs
• Monitor database disk space and perform Query Store analysis
• Perform routine database maintenance, including index fragmentation monitoring and remediation
• Troubleshoot server, application, and network connectivity issues
• Lead or support production incident troubleshooting and resolution
• Deploy applications and web services to Sandbox and Production environments
• Back up application release files to S3 for disaster recovery purposes

User & Server Access / Permission Management

• Install and configure server software and components as required
• Maintain and update server configurations to align with operational and security standards
• Provision and configure new servers as needed

Virtualization, Storage & Network Security Infrastructure

• Manage and monitor the VMware vCenter 7 environment, including virtual machine provisioning, resource allocation, snapshots, and host/cluster health
• Monitor and maintain the HP SAN storage environment, including capacity monitoring, health checks, and troubleshooting storage-related issues
• Manage and monitor two FortiGate 40F firewalls, including rule/policy management, VPN configuration (e.g., FortiClient), firmware updates, and security log review
• Troubleshoot connectivity and performance issues spanning the virtualization, storage, and network layers

Security & Compliance

• Apply security patches and perform regular security-related checks across the server environment
• Monitor and respond to infrastructure alerts promptly
• Support disaster recovery efforts, including backup restoration when required
• Contribute to and support efforts toward achieving SOC 2 certification, including documentation of controls, policies, and evidence gathering

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)
• 3+ years of hands-on experience administering Windows Server environments
• Strong working knowledge of IIS administration (Application Pools, sites, bindings, SSL configuration)
• Experience with SQL Server administration, including backups, error log review, and basic performance tuning (Query Store, index maintenance)
• Familiarity with backup tools and strategies, including cloud-based backup (AWS S3 preferred)
• Experience monitoring and troubleshooting Windows Services, Scheduled Tasks, and server logs
• Understanding of Windows Update management and patch deployment practices
• Working knowledge of SSL/TLS certificate lifecycle management
• Strong troubleshooting skills for server, application, and network-level issues
• Hands-on experience managing VMware vCenter (v6.x/7.x), including VM provisioning, resource management, and cluster/host monitoring
• Experience managing and monitoring SAN storage (HP SAN or equivalent), including capacity planning and troubleshooting
• Experience configuring and managing firewalls (FortiGate preferred), including policy management, VPN setup, and firmware/patch updates
• Ability to work independently and respond to production incidents with urgency

Preferred Qualifications

• Experience with Syncovery or similar backup/sync tools
• Exposure to compliance frameworks such as SOC 2, ISO 27001, or similar
• Experience with disaster recovery planning and execution
• Familiarity with monitoring/alerting tools (e.g., PRTG, Nagios, Zabbix, or similar)
• Basic scripting skills (PowerShell) for automation of routine tasks
• Prior experience supporting client-facing production web applications
• VMware VCP certification or equivalent hands-on vSphere/vCenter experience
• Fortinet NSE certification or equivalent hands-on FortiGate experience
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Key Attributes

• Strong attention to detail and a proactive, ownership-driven mindset
• Comfortable working under pressure during incident response
• Clear communicator, able to document issues and resolutions effectively
• Willingness to be available for off-hours support during critical incidents

This job description is intended to convey essential job functions and is not an exhaustive list of all duties, responsibilities, and skills required.