Senior Wholesale & Retail Store Manager

Preferred candidate profile

• Manage the complete day-to-day operations of the retail and wholesale store.
• Handle retail customers as well as wholesale clients professionally.
• Increase sales through new customer acquisition and strong relationships with existing customers.
• Develop and maintain long-term relationships with wholesale dealers, retailers, and business clients.
• Achieve monthly sales and business targets.
• Supervise and manage store staff and allocate daily responsibilities.
• Handle inventory, stock movement, stock checking, and replenishment.
• Coordinate with suppliers for purchasing, pricing, and product availability.
• Monitor product pricing, margins, and market competition.
• Handle quotations, orders, billing, dispatch, and customer follow-ups.
• Maintain proper records of sales, purchases, inventory, expenses, and customer accounts.
• Resolve customer complaints and ensure high customer satisfaction.
• Monitor daily cash, credit sales, and payment collections.
• Coordinate with accounts and management regarding financial and operational matters.
• Ensure the store is well-organized, clean, and professionally maintained.
• Identify new business opportunities and strategies to increase revenue and profitability.
• Take responsibility for overall store performance and business growth.

• Minimum 10 years of relevant experience in wholesale, retail, distribution, trading, or store management.
• Strong knowledge of wholesale and retail sales operations.
• Proven ability to manage customers, staff, inventory, and daily business operations.
• Excellent communication, negotiation, and sales skills.
• Strong knowledge of local wholesale and retail markets.
• Good understanding of pricing, margins, credit sales, and collections.
• Basic computer knowledge and familiarity with Excel/billing software.
• Strong leadership and team-management skills.
• Honest, reliable, disciplined, and responsible.
• Must be target-oriented