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    Job · 21818956

    Tech Mahindra logo

    Senior Voice Process Executive

    Tech Mahindra · Noida · onsite · Posted 9d ago

    ₹3.8L - ₹4.8L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    International Voice Process / Customer Support Executive role


    Key Responsibilities

    • Resolve international customer queries over calls.
    • Interact with customers to resolve billing issues.
    • Identify and assess customer needs to achieve satisfaction.
    • Upsell or cross-sell telecom products.

    Eligibility Criteria:

    • Minimum 6 Months of experience in International Voice Process from BPO Company
    • Excellent English communication skills
    • Strong customer handling & problem-solving skills
    • Flexibility working in night / rotational shifts

    Perks & Benefits

    • Both side cab facility
    • Incentives
    • 5 days working

    Interested candidates with relevant experience can connect:- WhatsApp: [phone removed]- PANKHURI AGARWAL

    Sourced from naukri

    Skills

    CSATCustomer CareUk Voice ProcessInbound ProcessInternational Voice Processbpoinboundvoice processKPIKRAVoice Support

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.8L – ₹4.8L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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