Senior Vendor Performance Manager, North America

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com .

Reddit is looking for a passionate and motivated individual to lead the growth of our SMB segment in North America. This role will allow you to work closely with our outsourced vendors as well as act as the voice of the customer for our internal teams and cross-functional partners. This role will have a unique opportunity to help shape our go to market approach and will focus on managing & growing the North American market supported by our team in Utah, driving the end to end sales team, from lead generation to activation to account management. This role will focus on building and driving our Agency specific sales motions. The role will be based in Utah, working onsite with our vendor partner. 

Please note that this role is required to work in person from our Ogden, UT office 1-2 days per week.

Key Responsibilities:

Fully own revenue growth and quota attainment for the SMB segment in assigned markets 

Devise strategies that ensure the vendor delivers on growth across Agency acquisitions and existing books of business

Lead weekly, monthly, and quarterly business reviews with the vendor, managing ongoing action items and ensuring the vendor is driving to completion

Drive optimizations of workflows/processes at our vendor sites, while maintaining high customer satisfaction

Work closely with vendor and internal teams, to ensure all communication, training, and updates are delivered in a timely and accurate manner

Support & mentor our vendor teams to successfully achieve quarterly revenue targets

Work closely with Sales Leadership, Sales Operations, and Marketing to create scaled end to end programs and sales initiatives

Fully leverage the available technology stack including Gong, Salesforce, Chili Piper, ChatGPT, Looker, Zoominfo

Build & execute scaled sales strategy initiatives for high-value SMBs

Shape Reddit’s Ads product roadmap and narrative by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Drive results through data analysis, goal-setting, planning, & project management

Develop strategies to identify, pitch, and activate High-value SMBs, drive advertiser activations, measure success, and retain & grow advertisers on the Reddit ads platform

Qualifications:

8+ years of experience in sales, client services, or operations

5+ years of sales vendor management or sales leadership experience

Proven background in building and running outsourced sales operations

Advertising/marketing experience

Experience partnering with or working for digital agencies

Experience selling into the SMB segment with a history of exceeding revenue targets

Motivated self starter who thrives in unstructured environments

Tenacious and entrepreneurial approach to working through challenges while working cross functionally to solve these

Excellent communication and project management skills, including the ability to clearly convey complex analytical findings both written and verbally

Strong analytics and quantitative skills 

Experience working with Salesforce, Gong, or comparable tools

BA / BS degree or equivalent work experience

Multi-market experience is a plus

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs

401k with Employer Match

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

Family Planning Support

Gender-Affirming Care

Mental Health & Coaching Benefits

Flexible Vacation & Paid Volunteer Time Off

Generous Paid Parental Leave 

  Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ .

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is: $147,000 — $205,700 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors .

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.