Senior UX Researcher @Jaggaer, Hyderabad

Experience: 7+ Years

Location: Hyderabad

Notice Period: Immediate to 30 Days

Mode of Work: Hybrid(3 Dyas office & 2 Days WFH)

Skills Required:

• 7+ years of UX research experience supporting enterprise SaaS or complex B2B software products.
• Deep expertise in qualitative and quantitative research methodologies.
• Experience conducting moderated interviews, usability testing, generative research, and survey analysis.
• Strong analytical, storytelling, and presentation skills.
• Experience working in Agile product development environments.
• Ability to influence product decisions through evidence-based research.
• Strong collaboration skills with Product, Design, Engineering, and business stakeholders.

Preferred Qualifications

• Experience researching procurement, supply chain, finance, ERP, or other enterprise workflows.
• Experience working with globally distributed product teams.
• Familiarity with AI-assisted research tools and research operations.
• Experience building or scaling a UX research practice.
• Bachelor's or Master's degree in HCI, Psychology, Human Factors, Anthropology, Cognitive Science, or a related field.

Success in This Role

• Establish research as a trusted input into product decision-making.
• Deliver actionable customer insights that improve product usability and adoption.
• Build a repeatable research practice that scales across multiple product teams.
• Strengthen collaboration between Product, Engineering, and UX.
• Help elevate the overall UX maturity of the organization.