Senior UAT Analyst

Job Summary

We are looking for an experienced Application & Systems Analyst (UAT Support) to lead end-to-end UAT cycles, NPCI certification, client testing, merchant onboarding, PSP integrations, API testing, and production readiness. The role requires strong technical expertise, team management skills, and cross-functional coordination to ensure seamless payment system integration, certification, and deployment.

Key Responsibilities

• Lead end-to-end UAT cycles, client testing, and merchant onboarding activities.
• Manage and mentor the UAT team, allocate tasks, monitor performance, and ensure timely delivery.
• Drive NPCI certification, documentation, audit readiness, and compliance requirements.
• Oversee API testing, PSP integrations, and payment system troubleshooting.
• Lead investigation of UAT and production issues through log analysis, defect tracking, and escalations.
• Coordinate with Product, Engineering, QA, and Compliance teams to resolve issues and meet project timelines.
• Manage production readiness, go-live activities, and post-deployment monitoring.
• Establish UAT best practices, improve testing processes, and ensure quality deliverables.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or a related field.
• 6-10 years of experience in UAT, system analysis, application support, or testing, preferably in Payments/FinTech.
• Proven experience in team handling, task allocation, mentoring, and stakeholder management.
• Strong knowledge of payment systems, PSP integrations, API testing, merchant onboarding, and transaction processing.
• Experience with NPCI certification, audit requirements, and compliance standards.
• Hands-on expertise in troubleshooting, log analysis, defect management tools (JIRA/TestRail), and production support.
• Strong understanding of SDLC, UAT processes, release management, and production readiness.
• Excellent analytical, communication, leadership, and problem-solving skills.