Senior Travel Desk Executive

Role & responsibilities

• Manage end-to-end travel requests for domestic and international flights, trains, and buses.
• Oversee domestic and international hotel accommodations, ensuring policy adherence and budget compliance.
• Process all necessary visa requirements for international travel.
• Coordinate and operate the travel desk on a 24/7 rotational shift schedule.
• Negotiate rates and manage relationships with travel vendors for cost-effective solutions.
• Resolve travel emergencies, including rebookings, cancellations, and modifications in real-time.
• Maintain accurate travel logs, track expense reports, and reconcile vendor invoices for accurate processing.

Preferred candidate profile

• Strong organizational and time management skills to handle multiple travel requests simultaneously.
• Exceptional problem-solving abilities to address real-time travel emergencies and unforeseen issues.
• Excellent negotiation and vendor management skills for securing optimal travel rates.
• High attention to detail for accurate visa processing, expense tracking, and invoice reconciliation.
• Ability to work independently and as part of a team in a fast-paced, 24/7 operational environment.
• Strong communication and interpersonal skills for interacting with travelers and vendors globally.
• Proactive approach to identifying and mitigating potential travel disruptions.

Required Qualifications:

• A Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent practical experience.
• Minimum of 3-5 years of experience in corporate travel management or a similar role.
• Proven ability to handle end-to-end travel logistics, including flights, hotels, trains, and buses.
• Experience with visa processing and international travel regulations.
• Strong negotiation skills with travel vendors.
• Flexibility to work 24/7 rotational shifts.