Senior Travel Consultant
Grand Royal Tours P Ltd · Dindigul · onsite · Posted 48d ago
Not disclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Company Description Grand Royal Tours P Ltd is Tamil Nadu's leading international tour operator, with over 21 years of experience designing comprehensive travel packages across more than 100 countries. Founded by explorer S. Saravanan, who has personally visited 83 countries on all seven continents, the company combines deep destination expertise with strong local insights. Grand Royal Tours specializes in all-inclusive international tours with Tamil-speaking tour managers, supporting travelers from South India with services ranging from visa processing to tailored itineraries, group tours, corporate travel, and MICE solutions. A team of over 90 professionals provides transparent pricing, streamlined booking processes, 24/7 customer support, and special deals for early and group bookings. In addition to serving individual travelers, the company offers B2B collaborations and is expanding throughout South India via its Master Franchise model.
Role Description The Senior Travel Consultant is a full-time, on-site role based in Dindigul, responsible for managing end-to-end travel planning and coordination for individual, group, and corporate clients. This role involves consulting with customers to understand their travel preferences, recommending suitable destinations and itineraries, and creating customized packages aligned with Grand Royal Tours standards. The Senior Travel Consultant will handle reservations, ticketing, hotel bookings, visa documentation support, and travel insurance arrangements while ensuring accurate records in booking systems. Day-to-day tasks include responding to inquiries, providing pre- and post-travel support, coordinating with tour managers and suppliers, and resolving any travel-related issues promptly and professionally. The role also includes contributing to process improvements, mentoring junior team members, and supporting promotional and group departure activities as needed.
Qualifications
Role Description The Senior Travel Consultant is a full-time, on-site role based in Dindigul, responsible for managing end-to-end travel planning and coordination for individual, group, and corporate clients. This role involves consulting with customers to understand their travel preferences, recommending suitable destinations and itineraries, and creating customized packages aligned with Grand Royal Tours standards. The Senior Travel Consultant will handle reservations, ticketing, hotel bookings, visa documentation support, and travel insurance arrangements while ensuring accurate records in booking systems. Day-to-day tasks include responding to inquiries, providing pre- and post-travel support, coordinating with tour managers and suppliers, and resolving any travel-related issues promptly and professionally. The role also includes contributing to process improvements, mentoring junior team members, and supporting promotional and group departure activities as needed.
Qualifications
- Strong Travel Consulting and Travel Management skills, with the ability to design and oversee complex domestic and international itineraries.
- Hands-on experience handling Travel Arrangements and Reservations, including flights, hotels, transfers, and related documentation.
- Proven Customer Service skills, with a focus on responsiveness, empathy, and problem resolution in a travel services environment.
- Excellent communication skills in English; proficiency in Tamil strongly preferred.
- Familiarity with GDS or travel booking platforms, and solid computer literacy (MS Office, email, online research).
- Minimum of 3–5 years of experience in travel consulting or tour operations, preferably in international outbound travel.
- Ability to work on-site in Dindigul, manage multiple bookings simultaneously, and maintain accuracy under time pressure.
- Relevant education in Travel & Tourism, Hospitality, Business, or a related field; professional travel certifications are an advantage.
Sourced from foundit
Skills
GDS or travel booking platformsTravel ManagementreservationsOnline Researchemailtravel consultingTravel ArrangementsMS Office