Senior Travel Consultant

Role & responsibilities

Preferred candidate profile

Job Description Senior Travel Associate (Corporate Travel)

Location: Bangalore
Experience: Relevant corporate travel experience
Industry: Corporate Travel

About the Role:

Tripgain is looking for an experienced Travel Consultant – Flights to join our dynamic team in Bangalore. The ideal candidate will have a strong background in flight booking, international travel routing, and customer support. This role demands hands-on experience with GDS systems (especially Galileo), travel portals, and a deep understanding of the airline industry.

Role Overview

We are looking for an experienced Senior Travel Associate with strong expertise in corporate travel operations. The ideal candidate should have hands-on experience with Galileo GDS and be capable of managing end-to-end domestic and international travel requirements for corporate clients.

Key Responsibilities

• Handle domestic and international corporate travel bookings.
• Use Galileo GDS for flight availability, fare checks, reservations, ticketing, and related transactions.
• Manage ticket issuance, reissues, cancellations, refunds, and itinerary changes.
• Coordinate flight, hotel, visa, travel insurance, rail, and ground transportation requirements.
• Manage complete travel itineraries and ensure accurate documentation.
• Resolve customer queries and provide timely travel solutions.
• Maintain high customer-service standards while handling corporate travelers.
• Work effectively in a 247 operational environment, including rotational/night shifts.

Required Skills

• Strong hands-on experience in Galileo GDS – Mandatory
• Excellent knowledge of corporate travel processes.
• Experience with both domestic and international travel.
• Strong knowledge of airline ticketing, reissue, refund, and cancellation procedures.
• Good understanding of hotels, visas, insurance, rail, and ground transportation.
• Excellent communication and customer-handling skills.
• Ability to work under pressure and manage multiple travel requests.