Senior Territory Service Representative SIV
DHL Supply Chain · Not specified · onsite · Posted 72d ago
Undisclosed2–7 yrsfulltimeSourced from
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About this role
We are looking for a highly skilled and experienced Senior Territory Service Representative to join our team in the SIV region. The ideal candidate will have a strong background in service representation and a proven track record of success.
Roles and Responsibility
- Develop and implement effective service strategies to achieve business objectives.
- Build and maintain strong relationships with clients and stakeholders.
- Conduct regular site visits to monitor and evaluate service delivery.
- Identify and address customer complaints and concerns promptly.
- Collaborate with cross-functional teams to resolve complex issues.
- Analyze data and metrics to optimize service performance.
Job Requirements
- Minimum 2 years of experience in a similar role, preferably in the logistics or transportation industry.
- Strong knowledge of service management principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Familiarity with industry-specific software and technology.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Service Managementanalytical thinkingsite visitsservice deliveryCustomer ComplaintsLogisticsTransportationCommunication And Interpersonal Skills
About DHL Supply Chain

DHL Supply Chain
Logistics
2.4k+
employees
1969
57 years old
Mumbai, Maharashtra
India
About
DHL Supply Chain is a leader in customized logistics solutions, offering expertise in managing complex supply chains from manufacturing to delivery.
Industries
LogisticsLogistics / Shipping
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