Senior Telesales Manager (B2C) || Naukri

Roles and Responsibilities :

• Manage a team of telesales representatives to achieve revenue targets through effective upselling and cross-selling strategies.
• Develop and implement outbound sales campaigns to drive lead generation, conversion rates, and overall business growth.
• Analyze market trends, customer needs, and competitor activity to identify opportunities for upselling existing products or services.
• Monitor key performance indicators (KPIs) such as call volume, conversion rates, and customer satisfaction to optimize sales processes.

Job Requirements :

• 7-15 years of experience in B2C sales or inside sales with a focus on telecom/ISP industry.
• Proven track record of achieving target achievements in a fast-paced environment with multiple priorities.
• Strong understanding of b2c sales principles, including upselling techniques and revenue generation strategies.
• Excellent team handling skills with ability to motivate teams towards common goals.