Senior Telecaller

Role & responsibilities

• Handle inbound and outbound calls with prospective customers.
• Follow up with leads generated through digital marketing and other sources.
• Understand customer requirements and explain suitable real estate projects.
• Schedule and coordinate site visits with interested customers.
• Maintain regular follow-ups and update lead status in CRM.
• Achieve monthly calling, lead-conversion and site-visit targets.
• Build good customer relationships and ensure timely follow-up.
• Guide and support junior telecallers when required.

Preferred candidate profile

• 25 years of experience in telecalling / telesales, preferably in real estate.
• Excellent Hindi communication; basic/good English preferred.
• Strong convincing, negotiation and customer-handling skills.
• Experience in lead follow-up, site-visit generation and sales conversion.
• Confident, energetic and professional personality.
• Candidates with experience handling Facebook/Google-generated leads will be preferred.
• Immediate joiners or candidates with short notice period preferred.

Perks and benefits

Perks and benefits

Food allowance