Senior TechOps Engineer-JIRA Admin

Technical Skills:

Jira Service Management

Hands-on administration of JSM.
Understanding of JSM projects, workflows and day-to-day administration.

Jira Administration

Roles, groups, users and assignments.
Understanding of Jira project configuration and administration.

Confluence

Hands-on understanding and ability to work with Confluence.

Jira Automation

Strong understanding of Jira automation.
Candidate should be able to determine when and how automation should be implemented.
Should understand automation limitations and potential impact on performance.
Should be able to explain the pros and cons of different automation approaches.

JQL

Candidate should be comfortable using JQL for day-to-day requirements.
Evaluation should focus on the candidate's approach to solving the requirement rather than expecting a perfect query immediately.

Jira Assets & Plugins

Understanding of Jira Assets is relevant to the role.
Familiarity with popular Jira plugins/add-ons is considered a strong advantage.