Senior Technology Business Analyst
Conduent · Bengaluru · onsite · Posted 35d ago
Undisclosed3–6 yrsfulltimeSourced from
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About this role
Job Summary
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Responsibilities - Must have very good understanding of the healthcare payer space.
- Must have a prior experience in implementing/maintece of commercial payer solution and/or Medicaid system (MMIS)
- Must have good experience with claims processing and adjudication concepts, along with the member enrolment and care management concepts.
- Must be able to work with the clients to create/gather requirements and document them according to standards.
- Candidate will have the responsibility of Interacting with State Business Users, internal SMEs, external users and Client Business Analysts to solicit business requirements and translate them in the form of use cases, process maps, requirements matrix for the application.
- Others include Documenting requirements gaps and process artifacts including project objective, functional system requirements, non-functional system requirements, data requirements, constraints, assumptions and current state process analysis and future state process maps.
- Must adhere to (or if needed, define) the processes for requirement solicitation, documentation and hand off.
- Should work closely with the development team to elucidate the requirements, enable constructive discussions / brainstorming sessions to implement the best-in-class solution.
- Should have basic understanding of concepts like web services, relational databases etc.,
- Should be able to run SQL queries and perform basic system analysis.
- Should be able to troubleshoot critical issues and triage with the team to resolve the issue.
- Should work closely with the client and development team during the stages of development, and conduct demos at completion of milestone, track and close feedback from such demos
- Must have excellent written and spoken communication skills.
- Should be able to multitask between internal team and clients based on priority tasks
- Work Closely with Dev, architecture and Design teams to define the GUI view and platform requirements, which is the foundation of the product.
- Capability to think out-of-the-box to create new solutions as needed.
- Prior experience as a QA or Developer in a healthcare system would be helpful though not mandatory.
- Ability to validate Test scenarios and test plans, test data.
- Should be able to Review requirements, documentation and create Requirements Traceability matrix (RTM)
- Should have excellent communication (written and spoken) skills to engage with different stake holders like QA/dev team, clients, end users of Clients and Business Units.
- Ability to assess current functionality available in a product vis a vis market trends, regulatory requirements to be implemented in future version of the product.
- MS Visio to define the different views like System, technical, functional and role-based view.
- Awareness defect tracking and version control tools like Jira, DevOps Azure
- SQL Server client to write data queries to validate data updated in the database table.
Sourced from naukri
Skills
QADevopsrelational databasesBusiness Analystdefect trackingVisioprocess analysisBusiness RequirementsMedicaidAdjudicationMarket TrendsHealthcareJira AtlassianSQLCommunication SkillsArchitectureMicrosoft AzureClaims Processing
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
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