Senior Technician Service

Job Title

Service Executive

Location

Bangalore, India

Experience

2 to 8 years experience in elevator industry

Job Summary

This role is responsible for safe and reliable maintenance of elevator and escalator units within assigned routes and ensuring customer centricity and delight.

Role Overview

Key Responsibilities

• Adherence to EHS guidelines at all times. Will be responsible for adhering safety norms for equipment and end user safety.
• Will be responsible for maintenance of the units, trouble shooting, code maintenance Customer Service for assigned units.
• Ensure zero callbacks through periodic scheduled maintenance of the units.
• Respond promptly to breakdowns with a focus on achieving first-time fix.
• Ensure continuous and reliable equipment operation.
• Will be responsible for Generating T leads and closing T Orders on time.
• Timely and Transparent communication with customers.
• Build strong customer relationships during site visits.

Qualifications

• Diploma Engineering in Electrical, Mechanical or Electronics Engineering
• Minimum 2 to 5 years of experience in elevator maintenance with hands-on exposure to technical troubleshooting, repairs, and safety protocols

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