Senior Technical Writer

you'll be responsible for:

• Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences
• Creating post-sales content and enhance documentation with visuals to support UX and engineering teams
• Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams
• Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management
• Contributing to the creation and maintenance of standards, style guides, and terminology best practices

What We're Looking for (Minimum Qualifications)

• A minimum of 6+ years of experience in technical writing
• Bachelor's degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable)
• Proven experience in writing REST API documentation
• Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON
• Proficiency in using tools like JIRA and/or Confluence

What Will Make You Stand Out (Preferred Qualifications)

• Experienced in Agile development environments with a proven track record of creating online help documentation and knowledge base articles
• Background in network and/or cloud security.
• Hands-on expertise with HTML5 and CSS with web-based or mobile products