POSITION SUMMARY:This position owns the technical and operational relationship with local payments issuers and leads the technical scoping and integration of their payment solutions into Boku Payments platformYou will work with these external partners to assess their technical capabilities for a host of Boku products and manage the technical integration projects with limited resources and tight timelinesYou will collaborate closely with Business Development, Product Management, Engineering, Program Management, and Support Operations in the process.We're looking for an experienced SrTechnical Project Manager to join our Operations Solution Delivery team to manage technical integration with local payment methods and carrier billing partnersThis is not only a highly externally focused role, but also one that is pivotal to internal teams serving as the payment solution expert for the markets coveredIf you thrive in a fast-paced, constantly challenging environment, wed love to talk with you.RESPONSIBILITIES:Conduct comprehensive gap analysis and solution design with payment issuers to ensure their payments solution meet the required technical and operational specificationsScope and obtain the technical details on integration with payment issuersOnboard and support new merchants (including non-standard project-based integrations)Act as internal escalation contact for technical requests from merchants and payment issuersLead project planning effort in the creation of project plan, tasks, and schedulesManage integration projects from initiation to launch, focusing on time and qualityMaintain effective communication of project updates and issues with payment issuers and merchantsEffectively address project change requests and expectation while reducing scope creepOrganize and facilitate regular project scrum to track project tasks and dependencyDrive technical issues to resolution with urgency and focus, and serve as an escalation pointAbility to review technical details with the help of Engineering to analyze and troubleshoot issuesIs not afraid to lead and negotiate whenever neededAnalyse and interpret multiple data sources to understands trends and underlying issues.Support Business Development in the pre-sales phase with technical inputs as and when required.QUALIFICATIONS:10-15 years of technical project management or technical pre-sale experience in a technical capacity required, preferably within payments industryKnowledge of payments industry and work experience in integration of merchant / PSP with payment issuer is preferredExperience in mobile app development and SDK integrations will be an added advantageExperience integrating with third party web services across a variety of technologies (e.g REST, SOAP, etc.)Excellent SQL skillsYou have a successful track record in delivering integration projects from concept to launch.You have a high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.You are skilled in building and maintaining collaborative relationships with partners and payment issuers.You possess strong analytical and quantitative skills in order to gather insights from data to identify underlying issues.You thrive in a fast-paced, Scrum/Agile development environment with ability to multi-task and respond flexibly to change.You deal well with ambiguity and changing deadlines while keeping focused on delivering results.You are a strong and effective project leader who can prioritize well and communicate effectively.You are comfortable getting your hands dirty in day-to-day tasks to get things done.You are an experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.Proficient in written and spoken English in a business setting.Sourced from naukri
