Senior Technical Product Owner

Job Summary
The Senior Technical Product Owner will collaborate with product managers or the enablement team to define a clear tactical vision for product development or implementation. This role will focus on end-user experience and maintain clarity for the team to ensure successful delivery or client implementation of new and existing digital capabilities. Additionally, this role will align to a delivery team and drive the feature backlog. Lastly, this role will drive BAU support post enablement, including analysis on reported production issues, including influencing correction; optimize processes in addressing changes to in-market requirement changes.

Essential Job Functions

• Influence the technical roadmap by identifying new features and adding to the backlog. Stay updated with industry developments, analyze market data, and use insights for technical decisions.
• Assist in the break down Initiatives into Epics and support Feature creation sessions. Identify and lead optimization opportunities, increasing initiative throughput. - (30%)
• Prioritize and maintain product backlog. Lead multiple agile teams while managing relationships with key stakeholders and leadership.
• Present product updates, gather feedback, and ensure alignment with the overall business strategy. - (30%)
• Manage activities for requirements documentation, risk identification, and mitigation. Identify and implement process improvements to enhance product development, enablement, and/or BAU support efficiency.
• Streamline workflows, adopting new tools and methodologies, and fostering a culture of continuous improvement, implementation timelines, and standards. - (20%)
• Build partnerships within the Scrum team, ensure stable and operational capabilities, and manage cross-functional team dependencies.
• Build partnerships across enablement and cross-functional teams, maintaining adherence to implementation timelines and standards. Continually look to optimize processes and customer experience. - (10%)
• Train and mentor Product Owners, including offering advice, sharing best practices and helping them develop their skills and knowledge. Participate in recruitment and associate engagement efforts. - (10%)

Minimum Qualifications

• Bachelors Degree in information technology, business analysis or related field of study or equivalent, relevant work experience
• 5-8 years of experience as a scrum master, project manager, business/systems/QA analyst, or software engineer.
• 5-8 years of experience in a technology field, with agile and scrum principles.

Preferred Qualifications

• Masters Degree in information technology, business analysis or related field of study.

Related field certifications

• 7+ years of experience in product management, business analysis, information technology, financial services, payment, online and mobile platforms, or digital and tech platforms.