Senior Technical Content Designer, Platform documentation

Job Requisition ID #

26WD96376

Position Overview

CloudOS is Autodesk’s centralized platform for delivering internal services and code to production. As the platform scales, high‑quality, developer‑centric documentation becomes a critical multiplier for productivity, onboarding speed, and operational reliability.      We’re hiring a Senior Content Experience Designer to own the strategy and execution of CloudOS technical documentation—transforming complex platform concepts (ADF, deployment pipelines, CD‑Proxy, failover, observability, secret handling, and more) into clear, discoverable, and action‑oriented experiences that developers trust and AI systems can readily consume.  

Responsibilities:  Own the end‑to‑end content strategy for CloudOS developer documentation—setting priorities, defining the roadmap, and driving measurable impact on developer productivity 

Create clear, practical developer docs including quickstarts, tutorials, reference material (ADF schemas, pipeline examples), runbooks, troubleshooting guides, and reusable best‑practice patterns

Translate AI platform guidance into consistent, production‑ready content patterns optimized for consumption by both developers and AI‑driven tools in live products

Build scalable docs‑as‑code systems by maintaining example repos, starter templates, and automated pipelines that make CloudOS easy and safe to adopt  

Design task‑focused, interactive content (step‑by‑step guides, checklists, hands‑on workflows) that gets developers to success faster in real CloudOS scenarios  

Shape information architecture—navigation, taxonomy, and search—so developers can quickly find what they need

Partner closely with engineers to translate complex systems into approachable content: code samples, diagrams, YAML/JSON examples, and API/CLI references—authoring in Git and reviewing PRs  

Validate and improve docs with real users through developer interviews, surveys, and task‑based testing

Measure what matters—time to first success, reduced support tickets, developer satisfaction—and iterate using data

Champion docs‑as‑code best practices across CloudOS, including CI for docs, environment versioning, example validation, and localization readiness

Minimum Qualifications:  Experience designing and producing developer-facing technical content for platform or infrastructure products, with a strong portfolio of tutorials, API/CLI references, and examples

Deep expertise in content design and information architecture for complex technical systems, including breaking down end‑to‑end workflows into clear, usable steps

Hands‑on experience with docs‑as‑code practices, including Git/GitHub, Markdown or AsciiDoc, and CI‑based publishing workflows—comfortable authoring alongside engineers

Working knowledge of cloud and platform engineering concepts (e.g., containers, ECS/EKS, serverless, Terraform, CI/CD, GitOps, IAM, observability) to create accurate, example‑driven documentation

Strong developer‑focused writing skills—clear instructions, meaningful examples, and actionable troubleshooting. Portfolio required

Experience validating content with users, using usability feedback and metrics to drive continuous improvement

Strong collaboration skills, working effectively across engineering, product, security, operations, and AI teams

Comfort working independently and operating in ambiguity, driving content work end‑to‑end from discovery through delivery and measurement

Learning agility—ability to quickly adopt Autodesk‑approved AI‑assisted authoring tools and use them responsibly within established governance

Preferred Qualifications Familiarity with Application Definition Files (ADF) or similar declarative infrastructure descriptions (YAML/JSON, Jsonnet)

Basic prototyping skills for interactive docs (Playgrounds, sandboxes) or experience integrating docs with CI to validate example code

Background in UX writing or content strategy in developer tools or platform engineering

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Learn More

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