Senior Technical Adoption Specialist, API & Automation, India

Job Requisition ID #

26WD99253

Position Overview   Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes. We are looking for a professional with automation and scripting experience, preferably in the Architecture, Engineering and Construction (AEC) space.

You should have experience supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions.You will join the Technical Adoption team within the Customer Success Management group, a team that helps strategic customers maximize success and achieve stronger returns on their investment while valuing professional development, supporting growth, and rewarding high performance.

Responsibilities Deliver product and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows

Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes

Lead live coaching and scalable group enablement sessions (1: many) for end users, including workflow-specific guidance and best-practice sharing

Act as a trusted technical advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology 

Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards

Minimum Qualifications   Bachelor’s degree or equivalent experience

Minimum of 5 years' experience in related field

Advanced knowledge of Architecture, Engineering, and Construction (AEC) technologies and automation concepts such as scripting, APIs, integrations, and low-code/no-code workflows

Experience supporting automation in an enterprise environment or working directly with enterprise clients

Experience with scripting or programming languages such as Python, PowerShell, C#, JavaScript, VB.NET, C, or C++

Experience with low-code/no-code environments such as Workato or Power Automate

Able to manage several projects at a time, setting the right priorities

Proven ability to be agile and learn quickly in a fast-paced environment

Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience

Preferred Qualifications Technical consulting experience and/or technical project delivery experience with large, demanding customers

Enthusiasm and passion for technology and innovation

Experience with Autodesk Platform Services

Experience working as a BIM manager or Automation lead in an architecture/construction firm beneficial

Demonstrated ability to build and maintain strong relationships at all levels

Excellent team player, enjoying supporting and interacting with other members of a global team

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About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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