Senior Systems Operations Engineer
Wells Fargo · Hyderabad · onsite · Posted 51d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Job Summary
Wells Fargo is seeking a Senior Systems Operations Engineer.
Responsibilities - Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of application support experience in support role
- Strong Banking domain knowledge would be added advantage
- Expert in Unix/Windows operating system
- Strong experience in automation using any of scripting (shell/Perl/Python) and AI solutions
- Strong knowledge of any of Relational database ( Oracle/My Sql) SQL queries
- Flexible to work in shifts (APAC UK ) on rotational basis
- Expertise in ITIL processes (Change, Incident and Problem Management) for Application Support
- Knowledge on any of monitoring tools like ITRS Geneos, AppDynamics, Splunk, Grafana, ThousandEyes
- Experience in supporting Apache or Weblogic Server or any similar Application servers.
- Knowledge of IBM MQ Series, Tomcat
- Experience in job scheduling tools like Autosys, control Mscheduler
- Demonstrated experience in identifying critical issues and troubleshooting.
- Responds to operation monitoring events in test and production environments
- Effective interpersonal, oral, and written communication skills.
- Should be able to influence various partners and Technology teams for quick restoration and ensure Application availability.
- Take the lead for the issues and drive them to closure.
- Work in a fast-paced production support environment.
- Participate in 247 on-call rotation (if required)
- Provide timely support and resolution for application issues
- Collaborate with cross-functional teams
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Skills
AutomationGrafanaBanking domainappdynamicsApacheautosysapplication softwareFinancial Crimesapplication serversBankingApplication SupportCommunication SkillsArchitecturecomplianceCustomer RelationshipsAi SolutionsArtificial Intelligence
About Wells Fargo

Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
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