Senior Systems operations Engineer -Oracle Essbase support Engineer

Job Summary Responsibilities

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Strong experience in Oracle Essbase support Engineer
• Hands-on Autosys job scheduling
• Proficiency in Oracle DB and SQL
• Good knowledge of Unix/Linux and Windows environments
• Experience in Python or Shell scripting
• Familiarity with ITSM/ITIL processes
• Hyperion Planning / HFM / FCCS exposure
• Cloud basics (Azure/AWS/OCI)
• Monitoring tools (Prometheus, Grafana)
• Finance domain knowledge (Liquidity, Accounting, FPA)
• Provide L2/L3 production support for Oracle Essbase-based finance applications
• Ensure stability, performance, and availability of critical financial systems
• Drive automation, operational efficiency, and continuous improvement
• Support Oracle Essbase (BSO/ASO cubes, Planning, Reporting)
• Troubleshoot calc script failures, data load issues, and cube performance
• Perform metadata updates, outline changes, and data validation
• Monitor aggregations, partitions, and optimize performance

Incident Problem Management

• Manage incidents and service requests via ITSM tools (ServiceNow/Remedy)
• Perform root cause analysis (RCA) and implement permanent fixes
• Ensure SLA adherence and production stability
• Provide support during month-end/quarter-end cycles

Autosys / Batch Management

• Monitor Autosys jobs and batch processing pipelines
• Troubleshoot job failures and dependency issues
• Create and maintain job schedules and workflows

Database (Oracle/SQL)

• Write and optimize SQL queries for data validation and analysis
• Support backend Oracle database operations
• Troubleshoot data discrepancies and upstream/downstream issues

Platform Support (Unix/Windows)

• Manage application environments on Unix/Linux and Windows
• Troubleshoot system, file, and environment-related issues
• Monitor logs, services, and application health

Automation Scripting

• Develop automation scripts using Python/Shell
• Automate monitoring, alerting, and incident triaging
• Reduce manual effort via runbook automation

Cloud Modern Platforms

• Provide cloud migration and hybrid setups
• Understand cloud-native monitoring and operations
• Apply basic AI/ML concepts for anomaly detection and predictive alerts
• Support AIOps initiatives for smarter incident handling
• Drive shift-left and knowledge management initiatives
• Create SOPs, runbooks, and documentation
• Improve observability and platform reliability