Senior Systems Operations Engineer - GCP
Wells Fargo · Hyderabad · onsite · Posted 51d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Job Summary
Wells Fargo is seeking a Systems Operations Engineer.
Responsibilities - Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
- Identify opportunity for process improvements within technical support strategies and plans
- Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables
- Present recommendations for resolving complex technical queries
- Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
- Work as an internal consultant regarding use of tools and processes
- Provide information related to supported system area to functional colleagues, internal partners, and stakeholders, including internal customers
- 4+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Incident Management Identifying potential incidents proactively, triage, document and remediate incidents to recover application and batches to meet agreed SLAs with business partners.
- Problem Management Identify, document, co-ordinate with relevant stakeholders to remediate recurring incidents.
- Oversee and ensure nightly batch completes within agreed business SLAs.
- Fixing the production issues to have zero business impact and ensuring that the SLAs are being met.
- Following documented escalation procedures.
- Performing application health checks and ensuring that all applications are green before the start of business.
- Documenting known production incidents into knowledge base.
- Release co-ordination with stakeholders to ensure smooth deployment into production.
- Provide UAT or lower environment support as per project requirement.
- Participate in BCP/DR activity to ensure BCP readiness of production environment.
- Experience in Systems Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bachelor/master''s degree withExperience in Application Production Support background.
- Must have good knowledge of UNIX commands, SQL Server Queries, Job scheduler (preferably Autosys).
- Hands on experience in Supporting ETL Applications on Informatica, and other ETL Tools.
- Experience in supporting Cloud migrations like GCP and Azure
- Good understanding of ITIL concepts like - Incident, Problem and change management.
- Ability to communicate clearly and concisely to stakeholders.
- Batch Monitoring and email queue support.
- Monitoring tools like ITRS Geneos, Grafana, Thousand Eyes, scripting knowledge Shell/Perl/PowerShell and/or any ETL experience is desired.
- Good understanding and experience on cloud support - PCF Azure
- Good understanding of different monitoring tools like AppDynamics, Splunk, Sitescope, APM
- Shift Time 05:30 AM IST 2:30 PM IST and 13:30 PM IST 22:30 PM IST (We work in two shifts and there is no night shift).
- Flexible working in shifts on rotational basis
Sourced from naukri
Skills
GrafanaIncident ManagementBatch Monitoringappdynamicsautosysetl toolsgoogle cloud platformFinancial CrimesApmChange ManagementCloud SupportdeploymentApplication Production SupportcloudcomplianceETLCustomer RelationshipsMicrosoft Azure
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
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