Senior Systems Operations Engineer -GCP
Wells Fargo · Bengaluru · onsite · Posted 51d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Job Summary
Wells Fargo is seeking a Senior Systems Operations Engineer.
Responsibilities - Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
- 4+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Incident Management Identifying potential incidents proactively, triage, document and remediate incidents to recover application and batches to meet agreed SLAs with business partners.
- Problem Management Identify, document, co-ordinate with relevant stakeholders to remediate recurring incidents.
- Oversee and ensure nightly batch completes within agreed business SLAs.
- Fixing the production issues to have zero business impact and ensuring that the SLAs are being met.
- Following documented escalation procedures.
- Performing application health checks and ensuring that all applications are green before the start of business.
- Documenting known production incidents into knowledge base.
- Release co-ordination with stakeholders to ensure smooth deployment into production.
- Provide UAT or lower environment support as per project requirement.
- Participate in BCP/DR activity to ensure BCP readiness of production environment.
- Experience in Systems Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bachelor/master''s degree withExperience in Application Production Support background.
- Must have good knowledge of UNIX commands, SQL Server Queries, Job scheduler (preferably Autosys).
- Hands on experience in Supporting ETL Applications on Informatica, and other ETL Tools.
- Experience in supporting Cloud migrations like GCP and Azure
- Good understanding of ITIL concepts like - Incident, Problem and change management.
- Ability to communicate clearly and concisely to stakeholders.
- Batch Monitoring and email queue support.
- Monitoring tools like Grafana, Thousand Eyes, scripting knowledge Shell/Perl/PowerShell and/or any ETL experience is desired.
- Good understanding of different monitoring tools like AppDynamics and Splunk
- Shift Time 05:30 AM IST 2:30 PM IST and 13:30 PM IST 22:30 PM IST (We work in two shifts and there is no night shift).
- Flexible working in shifts on rotational basis
Sourced from naukri
Skills
GrafanaIncident ManagementBatch Monitoringappdynamicsautosysapplication softwareetl toolsgoogle cloud platformFinancial CrimesChange ManagementdeploymentApplication Production SupportcloudcomplianceETLCustomer RelationshipsMicrosoft Azure
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
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