Senior Systems Engineer

Senior Systems Engineer (プリセールスSE) – Japan

Enterprise networking is evolving fast - Wi-Fi 7, cloud-managed infrastructure, and Zero Trust security are reshaping how Japanese enterprises build and manage their networks. NETGEAR is at the center of that shift, and we are looking for a Senior Systems Engineer in Japan who wants to be at the front of it.

In this role, you will be the primary technical voice for NETGEAR in Japan - partnering with account managers, channel partners, and enterprise customers to design solutions, lead proof-of-concepts, and build the kind of trusted relationships that drive long-term business. You will work alongside a collaborative global systems engineering team, contribute directly to product development through field feedback, and play a meaningful role in expanding NETGEAR's presence across the Japan enterprise and ProAV markets.

This is not a back-office role. If you enjoy being in front of customers, solving complex technical problems, and seeing the direct impact of your work - this is the right opportunity.

WORK LOCATION

• Based in Japan (Tokyo area preferred)

• Hybrid work environment - remote with regular on-site customer visits

• Domestic travel required (approximately 25–50% depending on territory and projects)

WHAT YOU WILL DO

• Lead pre-sales technical consultation, solution design, product demonstrations, and proof-of-concepts for enterprise customers across Japan

• Design and support deployment of enterprise-grade networking solutions including Wi-Fi 6/6E/7, switching, routing, security, and cloud-managed platforms

• Present technical solutions clearly to diverse audiences - enterprise IT teams, channel partners, ProAV integrators, and senior stakeholders

• Own the technical handoff from pre-sales to post-sales, working closely with customers and NETGEAR Support on troubleshooting and escalation management

• Conduct RF planning and wireless network design using tools such as Ekahau or similar

• Design secure network architectures aligned with Zero Trust principles, including segmentation, role-based access, and secure onboarding

• Enable and support channel partners - MSPs, VARs, and distributors - through technical training, joint customer engagements, and solution guidance

• Promote cloud-managed networking capabilities including zero-touch provisioning, real-time monitoring, firmware lifecycle management, and network analytics

• Gather field insights and customer feedback and communicate them directly to Product Management to influence NETGEAR's product roadmap

• Stay current on competitive technologies, enterprise networking trends, and the evolving ProAV landscape in Japan

REQUIRED QUALIFICATIONS（必須条件）

• 5+ years of experience in a Systems Engineering, Network Engineering, or customer-facing technical role (e.g., プリセールスSE, 技術営業)

• Strong hands-on knowledge of Wi-Fi technologies - Wi-Fi 6, 6E, and 7

• Solid Layer 2/3 networking fundamentals - switching, VLANs, routing, QoS

• Strong troubleshooting skills across wired and wireless enterprise environments

• Business-level Japanese - primary language for all customer and partner engagement

• Functional English - used for internal communication and collaboration with global teams. Japanese is the priority; willingness to use both in daily work is what matters

PREFERRED QUALIFICATIONS（歓迎条件）

• Experience with cloud-managed networking platforms such as NETGEAR Insight or comparable solutions

• Knowledge of Zero Trust security concepts - identity-based access, segmentation, secure onboarding

• Experience with RF design tools such as Ekahau or Hamina

• Industry certifications - CCNA, CCNP, CWNA, or equivalent

• Experience working with channel partners, MSPs, or mid-market enterprise customers

• Familiarity with AV over IP solutions and the ProAV integration space

WHO YOU ARE

• You communicate complex technical concepts clearly - to a CTO and to a field engineer alike

• You build trust naturally with customers and partners and invest in those relationships for the long term

• You are comfortable working across a local Japan team and a global organization simultaneously

• You are organized, self-directed, and thrive in a fast-paced, cross-functional environment

• You want your work to matter - and you want to see it translate directly into customer outcomes

WHY NETGEAR

NETGEAR is one of the most recognized names in enterprise and business networking globally, and we are actively investing in Japan. As a Senior Systems Engineer here, you will be working on Wi-Fi 7 - the most advanced wireless technology available today - and helping Japanese enterprises adopt cloud-managed networking at scale. You will have direct access to global product and engineering teams, and your voice from the field will shape what we build next.

This is a high-visibility role in a company that values technical expertise, moves with purpose, and gives its people the autonomy to make a real impact.

Company Statement/Values:  

At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.  

We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. 

We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. 

NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.