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    Job · 15681115

    Infosys BPM logo

    Senior Systems Engineer - IT Service Management

    Infosys BPM · Bengaluru · onsite · Posted 48d ago

    Undisclosed3–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description
  1. Provide technical support for Windows desktops, laptops, macOS devices, and related peripherals.
  2. Hands-on experience in Windows Server installation, administration, and troubleshooting.
  3. Manage and support server roles including Active Directory, DNS, DHCP, Print Services, and Remote Desktop Services.
  4. Experience with server virtualization platforms such as VMware and Microsoft Hyper-V.
  5. Troubleshoot hardware, software, operating system, and application-related issues across Windows and macOS environments.
  6. Strong knowledge of TCP/IP, network printers, Video Conference setup, endpoint management, and system administration tools.
  7. Perform software installations, upgrades, patch management, and preventive maintenance activities.
    Roles & Responsibilities
  8. Good understanding of networking concepts including TCP/IP, VLANs, routing, switching, and wireless networking.
  9. Hands-on experience in configuring and troubleshooting Cisco switches, firewalls, and wireless access points.
  10. Monitor, administer, and maintain enterprise network infrastructure and associated hardware/software components.
  11. Perform network performance monitoring, capacity analysis, and proactive troubleshooting.
  12. Implement and support network security controls to protect organizational assets and data.
  13. Experience with vulnerability management tools such as Qualys, including vulnerability assessment, remediation tracking, and compliance activities.
  14. Perform backup, recovery, and disaster recovery activities as required.
  15. Manage antivirus, endpoint protection, and security monitoring solutions.
    Educational Requirement
    BE
    Preferred Skills
    TIG->Standard TIG
    Service Line
    Computers & Communications Division
  16. Sourced from naukri

    Skills

    Conference SetupAccess PointsDNSActive Directoryit service managementfirewallsDisaster recoveryEndpointCisco Switchesendpoint protectionAntivirusmaintenanceAdministrationhyperEndpoint ManagementCiscocompliance

    About Infosys BPM

    Infosys BPM logo

    Infosys BPM

    BPO

    12.9k+

    employees

    2002

    24 years old

    Bangalore/Bengaluru, Karnataka

    India

    About

    Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.

    Industries

    BPOFinancial Services

    Employee ratings

    12,063 reviews

    3.5/ 5

    Culture

    3.6

    Career growth

    2.7

    Work-life

    3.5

    Employees rate it well for

    Salary2773Work Environment1236Job Security1220Work Culture1197Senior Management830

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    Senior Systems Engineer - IT Service Management · waiting for your command