Senior Systems Engineer - Broadband

Responsibilities

• Analyse, diagnose and troubleshoot issues in network and related problems regarding the customer change requests.
• Remote operation and diagnosis of high-end network equipment
• Support various firewalls within enterprise network environments.
• Building, configuring, installing, and managing network and IP Telephony infrastructure related hardware and software
• Analyses, troubleshoots, problem solves and provides input on decision making.
• Liaise and cooperate with ISP to troubleshoot and resolve any bandwidth or connection issues.
• Working with the best and latest cutting-edge network security technologies
• Work with infrastructure teams to implement/execute change requests.
• Close cooperation with the operations and supporting technical teams.
• Establish and maintain strong relationships with key stakeholders, including external partners where relevant.
• Managing communication with onsite resources and customers as and when required

Skills and Experience

• A graduate in any discipline preferably (Computer Science, Engineering) with 2 - 3 years of experience in a network environment
• Industry-related experience as a Mid-level Engineer.
• Professional certification (e.g., CCNA, CCNP)
• ISP working experience considered as an add on advantage.
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF)
• Extensive experience in VPNs, network security, routing and switching.
• Ability to work independently.
• Sharp troubleshooting skills
• Demonstrate a high degree of self-motivation and tenacity to get the job done.

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