HYDERABAD · FULLTIME
Senior - System Engineer
HCA Healthcare
Hyderabad · onsite · Posted 70d ago
Sourced from
Undisclosed7–12 yrsfulltimeHyderabad
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Section · 01
About this role
Position Summary:
The Senior Systems Engineer Messaging role is responsible for providing technical review, implementation, administration, analysis, troubleshooting, and consulting support for assigned messaging and systems software. Primary responsibilities include administration, support, and technical consultation of enterprise email and messaging hygiene environments.
This position requires a highly motivated individual who can work independently with minimal supervision in a complex and demanding technical environment. The role also requires sound judgment, strong problem-solving skills, and the ability to mentor junior team members. Candidates should have experience with Microsoft Active Directory, Entra ID/Azure Active Directory, Exchange Online, and Microsoft 365. This position also requires participation in 24x7 on-call support.
Responsibilities:
Improve and automate processes and operational tasks to support efficient administration of enterprise messaging services
Provide advanced technical administration, configuration, and Tier 3 support for enterprise email systems, with a strong focus on Exchange and Proofpoint POD.
Develop, maintain, and update documentation for existing systems, new solutions, and operational procedures
Respond to ad hoc stakeholder questions and service requests, escalating issues to management when appropriate
Research emerging technologies and industry best practices to support infrastructure enhancements and recommend solutions that improve efficiency and effectiveness.
Follow and support established Change Management processes for system updates, enhancements, and production changes
Deliver technical support, guidance, and solutions to users and teams across all levels of the organization, including support for a mobile workforce
Perform other duties as assigned
Education & Experience:
Experience: 7+ years of hands-on experience in a corporate enterprise environment
Background: Strong experience administering enterprise messaging platforms in large-scale corporate environments, including system operations, user support, automation, service reliability, performance optimization, and ongoing platform maintenance.
Education: Education: Bachelors Degree in Computer Science
Must Have Skills
Deep technical expertise in enterprise messaging platforms, including Microsoft Exchange Online, Microsoft 365, PowerShell and email security and hygiene solutions
Strong working knowledge of integrated messaging and collaboration technologies, including Active Directory, mail routing, authentication, and mobile messaging support
Proven experience in messaging administration, process automation, workflow improvement, and operational support
Strong understanding of messaging infrastructure, mail flow, platform dependencies, and system configuration
Ability to analyze logs, evaluate system behavior, and troubleshoot complex issues across enterprise messaging environments.
Experience with access controls, security administration, policy management, and permissions within messaging and directory services
Experience with service monitoring, reporting, operational dashboards, and platform health analysis
Knowledge of data governance, email retention, mailbox lifecycle
management, migrations, and ongoing platform maintenance
Strong analytical, troubleshooting, and problem-solving skills
Excellent verbal and written communication skills with technical and non-technical stakeholders
Ability to work independently, provide technical leadership, and drive solution development in a complex enterprise environment.
Nice to Have Skills
BitTitan experience
Licenses, Certifications & Training :
Required one of the following - Microsoft Certification: MCP, MCITP, MCSE
Required Proofpoint Certification - Protection Server Level 3
Knowledge, Skills, Abilities, Behaviors:
Strong technical expertise in enterprise messaging platforms and related technologies within complex corporate environments
Proven ability to diagnose complex system, platform, and mail flow issues and implement scalable, reliable solutions.
Demonstrated leadership skills with the ability to work independently and manage technical responsibilities with minimal supervision.
Strong ownership, accountability, and coordination skills in support of enterprise messaging operations and infrastructure improvements
Ability to communicate technical concepts clearly and effectively to both technical and non-technical stakeholders.
Strong commitment to service quality, operational excellence, end-user support, and customer satisfaction
Proven ability to collaborate effectively across infrastructure, security, application, operations, vendor, and cross-functional teams
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Automationcustomer satisfactionActive DirectoryEmail SecurityChange ManagementDirectory servicesAzure Active DirectoryCall SupportEmerging TechnologiesEmail SystemsCommunication SkillsData GovernanceAdministrationMicrosoft Azure
Section · Company
About HCA Healthcare
HCA Healthcare
Healthcare
4.0k+
employees
Nashville, TN
USA
₹17.9L PA avg
Avg at HCA Healthcare
About
HCA Healthcare - India is an integral innovation and operational hub in support of HCA Healthcare and our mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare is a company focused on creating healthier tomorrows through the delivery of patient-centered care across approximately 190 hospitals and 2,400 sites of care in the United States and United Kingdom.
Every day, our colleagues around the world go to work with a collective focus: our patients. This focus positively impacts the care experience at the bedside and beyond. HCA Healthcare - India serves as a vital hub for operations and supports HCA Healthcares work to enhance healthcare delivery through technology and innovation.
Industries
Healthcare
Employee ratings
9 reviews
4.7/ 5
Culture
4.3
Career growth
3.3
Work-life
4.1
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