Senior System Engineer Managed File Transfer (MFT)

Senior System Engineer – Managed File Transfer (MFT)

About Arise Tech Global

Arise Tech Global is a technology and talent solutions company helping organizations build high-performing teams across enterprise technology, infrastructure, cloud, cybersecurity, and digital transformation.

About the Role

Position: Senior System Engineer – Managed File Transfer (MFT)

Experience: 8+ Years

Location: Hyderabad, India

Employment Type: Full-Time

Role Overview

We are looking for an experienced Senior System Engineer – Managed File Transfer (MFT) with strong expertise in enterprise file transfer platforms, secure data exchange, infrastructure administration, and L3 production support.

Key Responsibilities

• Install, configure, and maintain MFT platforms across DEV, QA, and PROD environments.
• Design, implement, and support secure file transfer workflows.
• Administer transfer nodes, agents, schedules, and routing rules.
• Monitor file transfers to ensure compliance with service-level agreements (SLAs) and throughput requirements.
• Investigate and resolve complex file transfer incidents at L2/L3 support levels.
• Perform end-to-end troubleshooting across all components of file transfer workflows.
• Manage the onboarding of new applications, business partners, and external systems.
• Maintain security compliance across SSH keys, certificates, encryption, and access controls.
• Support change requests, platform enhancements, and continuous improvement initiatives.
• Participate in 24/7 production on-call support, including weekly rotations.
• Collaborate with application teams and external partners to resolve technical issues and maintain service reliability.
• Develop scripts for automation, file transfer replay, and operational monitoring.

Required Skills & Experience

• Minimum 8 years of experience in IT infrastructure.
• Mandatory L3-level experience with enterprise Managed File Transfer platforms.
• Hands-on experience with MFT solutions such as Globalscape, XFB Gateway, CFT, or SecureTransport.
• Strong understanding of SFTP, FTP, PESIT, and AS2 protocols.
• Strong knowledge of SSH, digital certificates, encryption, and access control.
• Experience working across Linux/Unix, Windows, and Mainframe environments.
• Scripting and automation experience for monitoring, troubleshooting, and file transfer operations.
• Experience with the ELK Stack for dashboards, alerts, and operational visibility.
• Experience supporting applications across DEV, QA, and production environments.
• Previous experience with 24/7 on-call production support.
• Strong analytical, problem-solving, communication, and documentation skills.
• Ability to work effectively with global, multicultural teams.

Preferred Skills

• Knowledge of Axway Sentinel.
• Familiarity with Prometheus and Grafana, including administration and configuration.
• Basic understanding of mainframe file transfers and z/OS.
• Knowledge of Kubernetes is an added advantage.

Behavioral Competencies

• Stakeholder orientation
• Strong results orientation
• Decision-making and problem-solving
• Ability to challenge existing approaches constructively
• Trust-building and collaboration
• Continuous learning and development
• Innovation and continuous improvement

Education

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• A Master's degree is an added advantage.

What We're Looking For

A technically strong MFT professional who can take ownership of enterprise file transfer operations, resolve complex production issues, maintain secure and reliable data exchanges, and support business-critical systems in a demanding global environment.