Senior Support Specialist in the Support HR IT
Tekishub Consulting Services Private Limited · Hyderabad · onsite · Posted 30d ago
Not disclosed6–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Support and manage user groups during all communication with Stakeholders.
- As Senior Support Specialist in the Support HR IT, you will play an important role, by having an umbrella view over the system landscape and data flows.
- Analyse the issues by interacting with further support teams, connecting the right dots, and at the end helping the users in a fast and efficient way.
- Resolve the incidents as per set SLAs and reduce the time to resolve daily tasks.
- Drive change and coordinate customer Enhancements and Change Requests
- Ability to design, develop, and articulate solutions based on strategic business or technical requirements.
- Ability to work independently and efficiently, managing timelines and expectations, and producing high-quality deliverables (documentation, presentations).
- Good domain knowledge of HR and employee life cycle management
- Demonstrate excellent verbal and written communication and consulting skills
- Able to advise, strategize, and formulate improvement opportunities.
- Experienced in configuration of EC and Position Management
- Experienced in foundation data, MDF objects, Rules and Workflows
- Should be able to provide various reports in from adhoc, canvas & Stories
- Good to have knowledge on the modules like LMS, PMGM & Succession.
Sourced from foundit
Skills
FOUNDATION DATAHR IT SupportPosition Managementsuccessfactors employee centralHr SystemsEmployee Lifecycle ManagementSuccessFactors ECHRIS